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Shipping policy

Shipping Policy for PrintsBoost
Effective Date: [1/22/2025]

1. Order Processing

  • Processing Time: 1-3 business days compliant with FTC Mail Order Rule (16 CFR Part 435)

  • Inventory Accuracy: Stock levels updated per ISO 8000 data quality standards

2. Shipping Carriers & Methods

2.1 Global Coverage:

  • Standard: Registered Air Mail (UPU Universal Postal Convention)

  • Expedited: DHL/FedEx under ICAO TI regulations

  • Eco-Friendly: IATA CEIV Pharma certified carbon-neutral options

2.2 Restricted Destinations:

  • ITAR-controlled items prohibited for export (US Munitions List)

  • OFAC embargoed countries excluded per US Treasury regulations

3. Delivery Timelines

Region Service Level Estimated Days Tracking
EU/EEA Standard 10-15 EU Post & Package Directive 97/67/EC
North America Express 3-5 USPS IMpb standards
APAC Economy 12-20 ASEAN Post Charter Article 12

4. Customs & Duties

     HS Code Allocation:

  • Products classified per WCO Harmonized System 2022 Edition

  • Commercial invoices generated through AES compliant software

5. Delayed Shipments

5.1 Force Majeure:

  • Pandemic delays: WHO PHEIC declaration reference

  • Weather disruptions: WMO Severe Weather Info guidelines

5.2 Compensation:

  • EU: 50% refund option under EU Regulation 261/2004

  • US: Free reshipment per DOT 49 CFR Part 234

6. Returns & Reshipment

6.1 Defective Goods:

  • EU: 2-year legal warranty per Sale of Goods Directive 1999/44/EC

  • Australia: Mandatory replacement under ACL Part 3-2

6.2 Return Shipping:

  • Prepaid labels via reverse logistics partners (ISO 14001 certified)

  • USPS Tracked Returns Service with CBP Form 3412

7. Liability Limitations

  • Maximum claim amount: 100% order value (UCC § 2-715)

  • Consequential damages excluded per CISG Article 74

8. Policy Updates

  • Notice period: 30 days via email (CAN-SPAM Act compliant)

  • Archive: Previous versions available per UK Companies Act 2006